Privacy Policy
Last updated: January 2026
Musedrops (“Musedrops”, “we”, “us”) is owned and operated by Imagio LLC, California, USA.
This Privacy Policy explains how we collect, use, store, and protect personal information when you use the Musedrops website and mobile applications.
If you have questions, contact us at hi@musedrops.com.
1. Information We Collect
Information You Provide
When you create an account on the website or in the mobile applications, we collect personal information such as your name, email address, phone number, password, and chosen authentication method. Authentication may be provided through email and password, Google, Apple, or phone-based login. Passwords are stored securely using industry-standard encryption and hashing practices.
Users may also provide information through content suggestions, ratings, comments, playlists, saved items, feedback, and support messages. Users do not upload or create the audio stories themselves.
Information Collected Automatically
We collect information about how you interact with Musedrops, including content played, skips, likes, ratings, replays, playlist activity, session duration, and feature usage. This data is used to personalize content, improve recommendations, rank and evaluate content, and understand usage patterns.
We also collect technical information such as device type, operating system, app version, browser type, approximate location at the country or region level, IP address, and diagnostic or log data necessary for security, analytics, and service reliability.
Cookies and Similar Technologies
The Musedrops website uses functional cookies to support authentication, session persistence, and user preferences. Analytics cookies are used to measure usage and improve the service. We do not use advertising cookies, third-party ad trackers, or cross-site tracking for advertising purposes. Cookie preferences can be managed through browser settings.
Analytics
We use analytics services to understand how users interact with Musedrops. These services collect usage data, device information, and approximate location. Analytics providers may change over time. Analytics data is used strictly for product improvement, personalization, performance monitoring, and usage analysis, and not for advertising or third-party marketing.
2. How We Use Information
We use personal information to operate and maintain Musedrops, provide personalized content and recommendations, improve content quality and ranking, monitor performance and stability, communicate with users, deliver transactional and marketing messages, respond to support requests, and comply with legal obligations. We do not sell personal data.
3. Communications
We send transactional communications related to account activity, security, and service updates. We may also send marketing communications by email, text message, or push notification. Users may opt out of marketing communications at any time through account settings or unsubscribe mechanisms. Push notifications may be used in the mobile applications.
4. Data Storage and Processing
Personal data is stored and processed using cloud infrastructure provided by Amazon Web Services (AWS) and related services. Data is primarily processed in the United States but may be transferred or delivered globally through distributed infrastructure such as content delivery networks. We implement reasonable technical and organizational safeguards to protect personal data.
5. Sharing of Information
We share personal information only with service providers who support the operation of Musedrops, when required by law or legal process, to protect the rights, safety, and security of users or the service, or in connection with a business transaction such as a merger, acquisition, or asset sale. We do not share personal data for advertising purposes.
6. Your Privacy Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to receive a copy of your data, or to withdraw consent where applicable.
California residents have rights under applicable privacy laws to request access to or deletion of personal data and to opt out of the sale of personal data. Musedrops does not sell personal data.
Residents of the European Union and United Kingdom have rights under the GDPR to access, correct, erase, restrict, or object to processing, and to lodge a complaint with a supervisory authority.
Requests can be submitted to hi@musedrops.com.
7. Data Retention
We retain personal data only for as long as necessary to provide the service, fulfill legal and operational requirements, resolve disputes, and enforce agreements. Users may request deletion of their data at any time.
8. Children’s Privacy
Musedrops is not intended for children under the age of 13. We do not knowingly collect personal data from children.
9. Security
We use reasonable administrative, technical, and organizational measures to protect personal data. While no system is completely secure, we take privacy and security seriously and design the service accordingly.
10. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated through the service or by email.
11. Contact
Imagio LLC California, USA Email: hi@musedrops.com